ADMINISTRATION &

VIRTUAL RECEPTION

Image by Emma Dau

ADMINISTRATION

Are you spending all your time working in your business rather than on your business? Wasting all your time trying to manage those ‘time-sapping’ admin tasks, instead of growing your business or spending time with your family?!

Not everyone loves admin, but our team at TK Business Support are experienced office professionals who are passionate about helping you find solutions that get you working efficiently, and back to working on business activities that are important to you and only you can do.

We offer business support on a daily, weekly, ad hoc or project basis – we can tailor a package to suit your needs and your budget.

This is just the start of the services we offer:

  • Email management

  • Calendar/scheduling support

  • Data entry

  • Presentation creation - PowerPoint and Canva

  • Templates – Word, Excel, PowerPoint

  • Type and format documents

  • Policy and procedure management

  • Web research

  • Organisation of files - electronic and physical

  • Client coordination and management

  • Document conversion

  • Research and arrange promotional products

  • Business and personal concierge

VIRTUAL RECEPTION

Do your clients expect you to be waiting at the end of the phone for their call?

It’s not easy to get work done when you are constantly having to field phone call after phone call but it’s an essential part of ensuring you are providing exceptional customer service.

How you communicate on the phone with your clients can be the deciding factor on whether you gain or lose their business. That first phone call is an important opportunity to set the tone for future interactions, so you want it done by someone who will communicate professionally every time they answer the phone.

Our team of professional receptionists will answer your clients calls as if they were sitting inside your office 100% focused on their needs, whilst you get back to doing those tasks only you can do.

Let’s talk about how easy it is to introduce Virtual Reception services to your business.

  • Customised introduction & voicemail recordings

  • After hours voicemails

  • Message taking as per your requirements

  • Confidence that your phone line is covered

  • Australian based team of experienced receptionists

  • Packages to suit your needs.